My entire thirteen year career has been about assuring quality in products ranging from mobile to online restaurant to travel services. Currently, I work as a QA manager with special focus on sustainable delivery practices. I have found that creating teams which work well together is more challenging than the projects to be delivered by them. I pay special attention to team dynamics and ensure engineers are in roles which give them a sense of purpose. I also work with them to put systems in place which help teams optimise flow and deliver high quality products.